Privacy Policy

Nannies Galore ( nanniesgalore.com )

Updated 12/17/2009

Nannies Galore (nanniesgalore.com) is committed to protecting the privacy of your information. We recognize that privacy is very important to everyone. This privacy policy covers the service offered at the nanniesgalore.com website and outlines the type of information we collect, how it is used, and the steps we take to safeguard it.

http://www.truste.org/ivalidate.php?url=www.nanniesgalore.com&sealid=101

Nannies Galore is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the nanniesgalore.com website at www.nanniesgalore.com . We are committed to your privacy, so we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe. If you have any questions or concerns regarding this statement, you should first contact Nannies Galore at admin@nanniesgalore.com . If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url=

TRUSTe will then serve as a liaison with us to resolve your concerns.

Information We Collect
Nanniesgalore.com is committed to providing you a safe venue for families to find quality nannies, babysitters, and care providers. The venue is also available for finding families who are in need of such services. Accordingly, we collect user submitted personally identifying information and other information specific to the services requested or provided. As part of providing you our services, we may obtain personal information from the following sources:

  • Information you provide to us on forms that you enter on the Site or that you provide to us in writing.
  • Information that you provide to us by telephone, such as when you contact our customer service department.
  • Information we receive automatically when you visit our web site. Please see "Cookies and other Technical Data" below.
  • Information from third parties, including verification services, payment processing services, and other online and offline sources. For example, this would include information we receive from a third-party verification service in response to a user requesting a background check on themselves. It would also include updated address or contact information that we might use to correct our records so that we can communicate with you more easily.

The information we collect may include: first name, last name, address, city, state, ZIP code, phone number, email address and other information specific to the service requested or provided. If you become a registered subscriber we may collect your credit card information and billing address should you explicitly decide to participate in programs that require this information. Such programs may include becoming a family member through subscription, becoming a featured nanny, running a background check, and other promotions that Nanniesgalore.com may offer from time to time.

When you sign up to use the site, you agree to share your personal information with other users on the site. This information is used so others can contact you regarding a nanny job. The only way to get in touch with each other is through a phone number (if you have opted to provide it) and your email, which is mandatory.

If you become a registered Nanny (Babysitter) (Care Provider), we may collect your date of birth, gender, resume, and ZIP codes served. If you request a background check on yourself, a third party site will collect your Social Security Number. If you request a background check on yourself, the criminal background information from a third-party verification service including your Social Security Number will not be sent to Nannies Galore. Nannies Galore will receive a “score” to post on your profile. Use of such a verification service is voluntary.

We use the information we obtain to develop and deliver our services and to fulfill legal requirements. We limit the collection and use of customer information to the minimum we require to deliver superior service to our customers and to administer our business.

The main purpose of our site is to allow families to search for Nannies. When you sign up to use our service, we post your contact information and a picture (if you supply one) that can be read, collected or used by other users of this site. If you do not wish to have your contact information available on our site, please do not join our site. Registering for a “Featured Nanny” subscription means that your profile will be shown closer to the top of a search when someone enters your zip code.

  Providing your information is voluntary and you can always choose not to provide it by choosing not to use our Site, services, or features.

Cookies and Other Technical Data

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We use session ID cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. We set a session cookie to track when you are signed in as a Nanny or a Family Member. If you reject cookies, you may still use our site, but you will not be able to register or sign in as a Nanny or a Family Member.

 

We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

Third Party Cookies

The use of cookies by our partners, tracking utility company and service provider is covered by our privacy statement. We do not have access or control over these cookies. Our partners, tracking utility company and service provider all use session ID cookies to make it easier for you to navigate our site.

If you click on the background check link, it will direct you to Acxiom. This company provides the background checks for registered nannies with Nannies Galore. This site uses cookies to tailor web content to match your browser capability. These cookies are not stored and are not linked to any personally identifiable information. You can set your Internet browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you reject the cookie, you may still use this site, but you may be limited in the functionality of some areas.

Third Party Information Sharing

The information collected by Nanniesgalore.com is used in the operation of the Site, including the sharing of certain Care Seeker information with prospective Care Providers and vice/versa. In addition, we may share your personal information with third parties that offer related products or services. However, we will only do so with your consent.

We do not share, sell, rent or trade your PII with third parties for their promotional purposes.

We do not share your personal information with other third parties except as permitted or required by law or as described within this privacy policy and including the following:

  • In order to provide our services, we may share any of the information we gather about you with agents and service providers to perform functions on our behalf, such as to send email, process background checks, or process credit card payments. In addition, address information may be shared with a service provider to determine geographic information. These service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
  • We may disclose personal information about you to third parties when we believe such disclosure is appropriate to comply with a legal requirement, such as a law, regulation, court order, subpoena or search warrant, or in the course of a legal proceeding. We may also disclose personal information as we believe appropriate to enforce or apply our rights under our agreements with customers, to protect the rights, property or safety of Nanniesgalore.com, our customers and others, including exchanging information for fraud protection and credit risk reduction.
  • We use a third party service for the background check process. This service is voluntary and if you choose to use it, your personal information will be collected by them to enable them to conduct a background check on you upon your request. Your personal information will be used for the purpose intended; to conduct a background check. Please read the privacy policy located on any third party site before entering your personal information.

Business Transitions

In the event Nannies Galore goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified by a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Your Choices
Nanniesgalore.com reserves the right to send you specific administrative notices that are required by law, regulation, or as needed to service your account. Administrative notices include but are not limited to a merchant receipt alerting you that your credit card has been billed when you subscribe. The only way to opt out from receiving these emails is to cancel your account and not use our services.

Families, Nannies, Babysitters and Care Providers have the ability to suppress their telephone number from their public profile with the understanding that this may limit the ability of someone to contact you regarding a job. Families, Nannies, Babysitters and Care Providers can set such preferences in the Profile section of their account.

Nanniesgalore.com provides the ability for a nanny, babysitter or care provider to conduct a background check on themselves using a third-party verification service. If you decide to use this service, a score will be posted on your profile of Green, Yellow or Red. Your use of such a service is voluntary.

Your Access to Personally Identifiable Information
If your personally identifiable information changes, you may update this information by logging into your account and accessing your "Profile". If you are a nanny, babysitter or a caregiver and no longer wish to participate in our service you may contact admin@nanniesgalore.com and request that your account be closed. It will be closed the day your request was received by a representative in our cancellation department.

If you are a family member and no longer wish to participate in our service you may cancel your membership by going to the “family home” page and clicking on “cancel membership”. Your profile will show on the site until the end date of the subscription that you purchased. If you wish to have your profile removed immediately even though you subscription is paid for until a specific date, you may contact admin@nanniesgalore.com and request that your account be closed the day your request is received by a representative in our cancellation department

.

How We Protect Your Information
Nanniesgalore.com is committed to earning and keeping your trust and we understand the need to keep your information secure and private. As a result we have implemented industry-recognized safeguards to protect your information. These safeguards include:

  • Nanniesgalore.com is registered with Rapid SSL. With Rapid SSL, you can be assured that your communication with the Nanniesgalore.com web site is secure. We use SSL (Secure Socket Layer), the industry standard method for computers to communicate securely without risk of manipulation or recipient impersonation. We utilize SSL in the online registration process, in the login process, and in the account management section of the Site.
  • Nanniesgalore.com uses encryption technology to protect sensitive information such as credit card information, date of birth, and information related to background checks.
  • Nanniesgalore.com uses firewalls and system monitoring to protect against unauthorized access of our systems.

Please remember that you also play a valuable role in data security. You should never share your Nanniesgalore.com password with anyone. If you feel your password has been compromised, you should change it immediately by logging into your account and accessing the "My Profile" section. After you have finished using our Site, you should log out of your account and exit your browser.

Privacy Policy Changes
This Privacy Policy may change, from time to time, due to changes on our Site, legal developments, business factors and ever-changing technology. Notifications to changes of our Privacy Policy will be posted on our Site, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Links to Other Sites

If you click on a link to a third party site, (including an advertisement], you will leave the nanniesgalore.com site you are visiting and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as nanniesgalore.com. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third party website that is linked to a nanniesgalore.com site, you should read that site’s privacy statement before providing any personally identifiable information.

Forums

If you use the forum on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.  We are not responsible for the personally identifiable information you choose to submit in these forums.  In order to register on these forums, we require you to verify your age. 

Contact for Privacy Related Issues
If you have any questions regarding our Privacy Policy, you can contact us at:

legal@nanniesgalore.com

Or

Nannies Galore

2593 Chalmette Court

Rocklin, Ca 95677

 

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